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FAQ

Frequently Asked Questions

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For Homeowners

What is The Contractor Network?
A Houston-area network — Houston plus roughly 100 miles around it — that connects homeowners, builders, and property owners with vetted, insured trade professionals. Every listed contractor is reviewed and approved by our team before appearing in the directory.
What areas do you serve?
The greater Houston area — Houston itself plus roughly 100 miles around it, covering cities like Katy, Sugar Land, The Woodlands, Conroe, Pearland, Baytown, Beaumont, Galveston, Huntsville, and Freeport.
How do I find and hire a contractor?
Browse the directory or search by trade and location, review a contractor's profile, then send a quote request directly from their page.
How does a contractor get verified?
Contractors submit proof of insurance (and a license, for trades that require one under Texas law). Our team confirms each document, then checks their Google or Facebook business profile — a 4.0+ overall rating, and we read through the content of any negative reviews for quality and professionalism, before granting the verified badge. A newer business with few or no reviews yet isn't held to a minimum review count — we don't run criminal background checks or formal reference checks either.
Are contractors licensed?
Where it matters. Texas doesn't require a state contractor license for most construction trades — roofing, remodeling, landscaping, and similar work — but it does for others, like electricians, plumbers, and HVAC contractors. We confirm a license is on file for every trade that legally requires one before granting the verified badge.
Are the contractors insured?
Every verified contractor has current liability insurance confirmed as part of the verification process.
Is there a cost to use the directory?
Browsing and requesting quotes is free for homeowners. Contractors join through a monthly membership that covers verification and access to leads.
What if I'm not happy with a contractor I hired?
Let us know. We can't step into a contract dispute directly, but a substantiated complaint about a verified contractor affects their standing on the platform, and we take that seriously.
Are you responsible for the work a contractor does?
No — we connect you with verified contractors, we don't perform, supervise, or guarantee their work. Verification confirms insurance and, where required, a license on file, plus a reputation check — it isn't a background check or an endorsement of any particular job. You're hiring the contractor directly, on your own terms, and we'd still encourage doing your own research (reviews, references, a written estimate) before signing anything, same as with any contractor you'd find any other way.
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For Contractors

How do I get my business listed?
Apply, submit your insurance (and license, if your trade requires one), and our team reviews your application — most are reviewed within a few business days. Once approved, pick a plan and you're live in the directory.
What does it cost to join as a contractor?
  • Verified — $79/mo: includes 2 trades, capped at 3 total. $20/mo per trade beyond that.
  • Verified General Contractor — $139/mo: includes 6 trades, no cap. $20/mo per trade beyond that.
  • Trade Featured — +$99/mo add-on: priority placement (not exclusive — other pros in your trade can add it too) and a homepage spotlight, on either membership.
  • TCN Sponsor & Title Partner: separate B2B add-ons for reaching contractors, not homeowners — see /sponsors.
What's the difference between Verified, Verified GC, Trade Featured, and TCN Sponsor/Title Partner?
These aren't one ladder — three independent things you can mix and match:
  • Membership (pick one): Verified $79/mo, or Verified General Contractor $139/mo for running multiple trades — based on how many trades you're verified for.
  • Trade Featured (optional, +$99/mo): priority placement (not exclusive — other pros in your trade can add it too) and a homepage spotlight, on either membership.
  • TCN Sponsor / Title Partner (optional): B2B partnerships for reaching other contractors, not homeowners — these ARE exclusive slots.
Full breakdown on the Apply page.
Do I need a license to join?
Only if your trade requires one under Texas law — electricians, plumbers, and HVAC contractors, for example, do. Trades like landscaping, painting, and general remodeling have no Texas state license requirement, though your city may still require a local permit for certain jobs.
How does Speed to Lead work for contractors?
The moment a homeowner's job request comes in for your trade, you get a text before it's shared any more broadly — first look, first response.
Can I get leads for more than one trade?
Yes — add any additional trades from your dashboard's Speed to Lead tab. Your plan includes a set number of trades; each one beyond that is $20/mo. Verified caps out at 3 trades total — Verified General Contractor has no cap.
How do I cancel or change my plan?
Anytime, from your dashboard's Billing tab — no phone call or email required.
How many leads will I get per month?
We don't guarantee a specific number of leads, or that any lead turns into a closed job. What membership guarantees is placement: your listing in the directory, and first notice on Speed to Lead job requests in your trade before they're shared more broadly. Lead volume depends on demand in your trade and area, and how quickly you respond once you're notified.
Can my Verified status be revoked?
Yes. We reserve the right to revoke or suspend a contractor's Verified status at our discretion at any time — for a lapsed insurance certificate, a substantiated complaint, or any other reason we determine affects the trust of the directory. We'll always try to reach you first if something needs fixing, but membership on the platform isn't guaranteed to continue indefinitely.
Should I be posting in the Facebook group too?
Yes — genuinely one of the best things you can do. The Contractor Network - Houston Facebook group has 62,000+ members, and posting your own work there consistently (not a one-time thing) is where a lot of Verified members get real leads and opportunities, on top of the directory and Speed to Lead. Verified members get their posts auto-approved — no waiting in the review queue — so use it.